Phelix

Version1.0
PublisherPhelix.ai
Category
  • Clinic Workflow/Administration
  • Patient Reminders/Messaging
  • Clinic Reporting
EMR Integration(s)OSCAR Pro
RegionCanada
Privacy and SecurityMore Information
Terms of Use

Phelix

Version1.0
PublisherPhelix.ai
Category
  • Clinic Workflow/Administration
  • Patient Reminders/Messaging
  • Clinic Reporting
EMR Integration(s)OSCAR Pro
RegionCanada
Privacy and SecurityMore Information
Terms of Use

Run on auto-pilot with Phelix.

Phelix is an AI-powered clinical assistant that saves over 75% of staff time spent on cognitive and repetitive workflow tasks – minimizing disruption & streamlining different communication channels across providers and patients.

The Phelix Virtual Assistant automates key clinical workflows for primary and specialty clinics, including fax and inbox intake, intelligent booking modules, and patient engagement across the entire journey, including confirmations, digital check-ins, virtual waiting rooms, payment collection, and satisfaction surveys.

Phelix can be easily deployed across all existing communication channels including fax, phone, SMS, web agent, web forms, and email.

EMR Integration

Phelix offers seamless out-of-the-box integration with all versions of OSCAR Pro, and existing workflow templates are available to configure virtual assistants in 60 minutes or less.

Direct Integration

Patient Record Integration

Robust patient search across all integration points, and new record creation for specific workflows, including walk-ins or new referrals.

Document Integration

Incoming faxes are processed and tagged in Phelix, and uploaded to the physicians inbox and the patient’s documents folder in OSCAR.

Appointments Integration

Appointments booked by Phelix are synced with physician calendars in OSCAR in real-time. Full physician schedule sync coming soon.

Privacy and Security

General

All Personal Health Information within the platform is stored in Canada, and is anonymized and encrypted at rest with bank-level AES-256 encryption standard. All Phelix products and services comply with applicable privacy and health privacy laws, including HIPAA, PHIPA, and PIPEDA compliance.

Security and Threat Risk Assessment

Phelix completes annual third-party Security Threat and Risk Assessment audits to continuously identify and proactively mitigate any system vulnerabilities.

Privacy Impact Assessment

Phelix completes annual third-party Privacy Impact Assessments.

Application Requirements

Hardware Requirements

Phelix is a browser-based application that lets you configure, manage, and report on all your workflow automation from one central place.

Browser Requirements

Google Chrome is the recommended browser for Windows and Android devices, while Safari is recommended for iOS devices.

About the Publisher

Phelix AI, Inc. is a Canadian health technology company with a mission to leverage intelligent automation to improve healthcare access, delivery, and outcomes.

Phelix automates key clinical workflows and patient journeys between primary, specialty, emergency, and inpatient settings, winning back time for administrators and support staff to focus on the patients that need it most.

Phelix’s suite of products, developer tools, and telecom services are designed to digitize workflows and improve efficiency across the health system, driving the interoperability and connectivity required for intelligent health systems of the future.

For more information, visit phelix.ai

Product Overview

Run on auto-pilot with Phelix.

Phelix is an AI-powered clinical assistant that saves over 75% of staff time spent on cognitive and repetitive workflow tasks – minimizing disruption & streamlining different communication channels across providers and patients.

The Phelix Virtual Assistant automates key clinical workflows for primary and specialty clinics, including fax and inbox intake, intelligent booking modules, and patient engagement across the entire journey, including confirmations, digital check-ins, virtual waiting rooms, payment collection, and satisfaction surveys.

Phelix can be easily deployed across all existing communication channels including fax, phone, SMS, web agent, web forms, and email.

EMR Integration

Phelix offers seamless out-of-the-box integration with all versions of OSCAR Pro, and existing workflow templates are available to configure virtual assistants in 60 minutes or less.

Direct Integration

Patient Record Integration

Robust patient search across all integration points, and new record creation for specific workflows, including walk-ins or new referrals.

Document Integration

Incoming faxes are processed and tagged in Phelix, and uploaded to the physicians inbox and the patient’s documents folder in OSCAR.

Appointments Integration

Appointments booked by Phelix are synced with physician calendars in OSCAR in real-time. Full physician schedule sync coming soon.

Additional Details

Privacy and Security

General

All Personal Health Information within the platform is stored in Canada, and is anonymized and encrypted at rest with bank-level AES-256 encryption standard. All Phelix products and services comply with applicable privacy and health privacy laws, including HIPAA, PHIPA, and PIPEDA compliance.

Security and Threat Risk Assessment

Phelix completes annual third-party Security Threat and Risk Assessment audits to continuously identify and proactively mitigate any system vulnerabilities.

Privacy Impact Assessment

Phelix completes annual third-party Privacy Impact Assessments.

Application Requirements

Hardware Requirements

Phelix is a browser-based application that lets you configure, manage, and report on all your workflow automation from one central place.

Browser Requirements

Google Chrome is the recommended browser for Windows and Android devices, while Safari is recommended for iOS devices.

About the Publisher

Phelix AI, Inc. is a Canadian health technology company with a mission to leverage intelligent automation to improve healthcare access, delivery, and outcomes.

Phelix automates key clinical workflows and patient journeys between primary, specialty, emergency, and inpatient settings, winning back time for administrators and support staff to focus on the patients that need it most.

Phelix’s suite of products, developer tools, and telecom services are designed to digitize workflows and improve efficiency across the health system, driving the interoperability and connectivity required for intelligent health systems of the future.

For more information, visit phelix.ai