Cliniconex

Version1.0
PublisherCliniconex
Category
  • Patient Reminders/Messaging
  • Clinic Workflow/Administration
  • Surveys and Health Promotion
EMR Integration(s)OSCAR Pro
RegionCanada
Privacy and SecurityMore Information
Terms of Use

Cliniconex

Version1.0
PublisherCliniconex
Category
  • Patient Reminders/Messaging
  • Clinic Workflow/Administration
  • Waiting Room Management
  • Surveys and Health Promotion
EMR Integration(s)OSCAR Pro
RegionCanada
Privacy and SecurityMore Information
Terms of Use

Capture Every Opportunity To Engage With Your Patients

Since the outset of COVID-19, communicating information such as policies, procedures, and appointment changes has never been more critical. Our Oscar EMR integrated solutions can help you communicate effectively so you can keep your patients and staff safe and informed.

Cliniconex takes a unique approach to patient engagement. Our goal is to personalize each engagement while automating repetitive tasks so your team can focus on what matters most; caring for patients. Workflow rules can be customized by appointment type, location, physician, contact preferences, and more.

Patient Reminders & Notifications:

Win back hours of clinic staff time and reduce no-shows by automatically reminding patients of their upcoming appointments and keeping them informed throughout their healthcare journey. From booking notifications to waitlist management, Cliniconex allows you to communicate with patients on their preferred devices via voice, text, or email notifications. Patient responses (confirm or cancel) are automatically updated in your EMR.

Waiting Room Concierge:

Display estimated wait times and up-to-date patient queues without any need for staff intervention or monitoring. Waiting Room Concierge ties directly into your Oscar EMR to automatically calculate wait times and update them as needed. Leave Return Messaging allows patients to check-in and be notified when their appointment is approaching so they can return on time without crowding the waiting room.

Patient Surveys:

Make patient experience surveys & health promotion a breeze. The secure web-app is designed to help medical clinics and primary care teams gain insight into their patient roster while building actionable quality improvement plans.

EMR Integration

Seamless integration with OSCAR Pro.

Direct Integration

Schedule Integration

When an appointment is added to your EMR schedule, Cliniconex automatically applies workflow rules to send the appropriate messages and reminders based on appointment type, provider, location and other workflow rules. Cliniconex also uses appointment data to determine patient queues, send surveys and calculate estimated wait times.

Patient Record Integration

Patients’ contact information including home phone, cell or email and preferred method of communication are synced to ensure messages are sent to the appropriate device/channel.

Privacy and Security

General

Cliniconex is committed to the protection of any personal health information processed and has therefore put into place policies and safeguards relating to the collection, use, disclosure, retention and disposition of personal health information if and when collected.

Security and Threat Risk Assessment

Cliniconex performs routine 3rd party penetration tests to ensure a high degree of security.

Privacy Impact Assessment

Cliniconex routinely works with clinics to ensure PIA assessments adhere to compliance requirements.

Application Requirements

General

Cliniconex can be deployed on premise or in the cloud depending on your environment and preferences.

About the Publisher

Cliniconex specializes in patient engagements, with over 5,000 medical professionals using their solutions to trigger more than 900,000 meaningful engagements each month. It’s EMR integrated workflow automation solutions aim to reduce no-shows, improve patient satisfaction, lower operational costs and return time to care.

For more information, visit cliniconex.com

Product Overview

Capture Every Opportunity To Engage With Your Patients

Since the outset of COVID-19, communicating information such as policies, procedures, and appointment changes has never been more critical. Our Oscar EMR integrated solutions can help you communicate effectively so you can keep your patients and staff safe and informed.

Cliniconex takes a unique approach to patient engagement. Our goal is to personalize each engagement while automating repetitive tasks so your team can focus on what matters most; caring for patients. Workflow rules can be customized by appointment type, location, physician, contact preferences, and more.

Patient Reminders & Notifications:

Win back hours of clinic staff time and reduce no-shows by automatically reminding patients of their upcoming appointments and keeping them informed throughout their healthcare journey. From booking notifications to waitlist management, Cliniconex allows you to communicate with patients on their preferred devices via voice, text, or email notifications. Patient responses (confirm or cancel) are automatically updated in your EMR.

Waiting Room Concierge:

Display estimated wait times and up-to-date patient queues without any need for staff intervention or monitoring. Waiting Room Concierge ties directly into your Oscar EMR to automatically calculate wait times and update them as needed. Leave Return Messaging allows patients to check-in and be notified when their appointment is approaching so they can return on time without crowding the waiting room.

Patient Surveys:

Make patient experience surveys & health promotion a breeze. The secure web-app is designed to help medical clinics and primary care teams gain insight into their patient roster while building actionable quality improvement plans.

EMR Integration

Seamless integration with OSCAR Pro.

Direct Integration

Schedule Integration

When an appointment is added to your EMR schedule, Cliniconex automatically applies workflow rules to send the appropriate messages and reminders based on appointment type, provider, location and other workflow rules. Cliniconex also uses appointment data to determine patient queues, send surveys and calculate estimated wait times.

Patient Record Integration

Patients’ contact information including home phone, cell or email and preferred method of communication are synced to ensure messages are sent to the appropriate device/channel.

Additional Details

Privacy and Security

General

Cliniconex is committed to the protection of any personal health information processed and has therefore put into place policies and safeguards relating to the collection, use, disclosure, retention and disposition of personal health information if and when collected.

Security and Threat Risk Assessment

Cliniconex performs routine 3rd party penetration tests to ensure a high degree of security.

Privacy Impact Assessment

Cliniconex routinely works with clinics to ensure PIA assessments adhere to compliance requirements.

Application Requirements

General

Cliniconex can be deployed on premise or in the cloud depending on your environment and preferences.

About the Publisher

Cliniconex specializes in patient engagements, with over 5,000 medical professionals using their solutions to trigger more than 900,000 meaningful engagements each month. It’s EMR integrated workflow automation solutions aim to reduce no-shows, improve patient satisfaction, lower operational costs and return time to care.

For more information, visit cliniconex.com

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.

Display patient queues in your waiting room.

Display estimated wait times on your website.

Give patients the freedom to leave the clinic until their appointment. Automatic notifications tell them to return when their appointment is approaching.

Automatically contact patients in the method of choice- voice, text, or email.

Make patient surveys and health promotion easy.